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Our Vision

To be the most sought after water maintenance contractor in Australia.

Our Vision - Watertight Group

Our Values

Safety. Innovation. Quality. Value.

This is how we think about everything we do for our clients. This is what keeps clients coming back and referring others to Watertight.

We are all about delivering for customers and building lasting relationships where you can rely on us for Watertight Service Delivery.

Signature
behaviours
of our team:

Trust and autonomy, respect and support, innovate and participate.

These are the qualities we look for in our team members, its what we commit to each other and its our expectations each day of one another. These qualities are what you will see of our team when we work for your business.

Who we are

Watertight Group is an Australian family owned company with a genesis dating back to 1993.

Watertight provide a fully integrated plumbing asset maintenance and management service to manage all your planned and preventative maintenance needs as well as reactive plumbing requirements 24/7/ 365 days a year. We take a whole of life approach to maintaining your plumbing assets. Condition assessments, ensuring critical spares are available and ensuring uptime and productivity of your assets is always our priority. Our systems, technology and reporting allows customers to have real time intelligence on the performance of assets through strategic asset management ensuring value for money for our clients across the sectors we specialise in: Government, Education, Health, Corporate, Industrial Strata and Defence.

Watertight Group who we are

Plumbing facilities Maintenance

With Watertight’s team ready to assist your business with its facilities management and maintenance needs and specialise in providing these services to Government, Defence, Education, Health, Commercial, Industrial and Strata sites.

Inground water and waste water drainage

The Watertight team are skilled in Civil construction for in ground civil drainage related to water and waste water including: water main and sewer main laying, augmentation, renewal, pipe bursting, s73 and Water Service Coordinator Minor Works like Main to Meter installations, stormwater and recycled main installations.

Experience and Innovation – you can trust us to deliver safely on time

We have a specialist workforce, modern fleet and invest in quality machinery, equipment and systems.

All staff are highly trained, wear consistent uniforms, have police and working with children checks. All equipment and vehicles are GPS tracked and monitored.

All work is completed on iPads and can interface to client systems real time to update maintenance details and completion of work orders with appropriate photos and support information. Reports and interfacing with clients can be tailored as we have programming staff in Sydney available to meet clients every need.

We have won an award from Workcover for the Best Safety System in NSW.

How we work

At Watertight we are 100% committed to Watertight Service Delivery with a dedicated account manager to your facility.

Quality inbuilt at every level, our WHS team ensuring we exceed safety benchmarks and our reputation for innovation with GPS tracking and immediate job reporting through our enterprise resource management system to ensure all documentation is recorded on every job undertaken which can be immediately interfaced into your system.

What we deliver

Reliability

  • Our office is open from 7am-5pm daily
  • We provide 24/7/365 after hours support – on site within 2 hours
  • We can provide fulltime onsite service
  • Over 40 qualified staff
  • Happy to complete works around production schedules / university or school hours / weekends / holidays as required
  • We provide programmed solutions tailored to your business
  • All plumbing staff are long term employed – proven performers

Value

  • Fixed pricing so you can budget reliably
  • Unmatched extended quality warranties
  • Fixed pricing can include fixed material pricing where requested
  • Establish portfolio, site, facility, asset hierarchy
  • Prepare long term renewal/replacement and maintenance strategies and plans
  • Develop lifecycle costing models
  • Catalogue backlog maintenance and cash flows
  • Budget limit analysis and evaluation scenario plans’ for consistency
  • Provide processes and support in maintaining and updating data
  • Data analysis and information graphics

Quality and Safety

  • All plumbers and labourers have police checks, working with children checks
  • Certified Asbestos Awareness, Traffic control, Working around Services
  • Easy to identify and well presented staff in company uniform
  • High quality SWMS submitted prior to any works commencing
  • Dedicated WHS team in the field and to assist clients
  • Accredited ISO 9001, 14001, 4801 and SNW Govt 6th Edition
  • Strict policies on smoking, drug and alcohol testing of staff
  • We will observe all vehicular restrictions
  • Tier 1 spec’d plant and equipment

4 Reasons to Partner with Watertight

Watertight Systems

1. Watertight Systems

Thanks to our award winning online quality system that standardises every process from safety requirements, project management, response times and KPI reporting to consistently deliver the highest standards possible.

Integrating seamlessly with your existing systems, our IMS enables real time tracking and reporting at every step- eliminating paper trails and double handling.

Watertight Safety

2. Watertight Safety

When it comes to major civil works nothing is more important than the safety of our team.

To prove it, we continuously go beyond the industry requirements, completing risk assessments on all jobs and building practical safety solutions that are upheld using our online Integrated Management System.

And while its nice to receive professional acknowledgement, like winning the 2017 Master Plumbers Safe Work Award and the 2014 WorkCover Best Workplace Health and Safety Management System Award, its our track record of no lost time through safety incidents in the past 5 years that we’re most proud of.

Watertight Performance Culture

3. Watertight
Performance Culture

At Watertight the measurement that matters most is the delivery of quality, authentic service. We believe in exceeding your expectations.

We take pride in our work and never subcontract our responsibility or accountability. It means that every single Watertight team member is fully trained in customer service, technical expertise, safety, systems and reporting.

It’s this commitment to the quality of our staff that drives their commitment to the quality of your work.

Watertight Customised Solutions

4. Watertight
Customised Solutions

Every customer is unique. At Watertight we build a tailored solution to meet your specific needs. We then work to reducing your overall costs in increase the performance and longevity of your assets.

You can depend on Watertight to listen to your requirements and create a solution specific to your business needs. Learn more on these following sectors:

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