Case Study | COMMERCIAL

Watertight Group’s Strategic Roofing Response

Whole-of-Life Roofing Asset Management

WTG implemented a comprehensive roofing asset management strategy that considers the entire lifecycle of roofing systems—from installation and inspection through to maintenance, renewal, and compliance. Key elements included:

• Detailed Roof Condition Assessments: Identifying wear, structural integrity, and potential leak points.
• Risk-Based Maintenance Planning: Prioritising high-risk areas to prevent water ingress and structural damage.
• Lifecycle Forecasting: Budgeting for future refurbishments and replacements to avoid reactive spend.

This approach enabled Goodman to make informed decisions, reduce emergency repairs, and extend the life of roofing assets.

Service Orientation

WTG’s roofing service model is built on responsiveness and collaboration:

• Dedicated Account Management for Goodman ensures streamlined communication.
• Custom Reporting Dashboards provide visibility into roof condition, compliance, and maintenance schedules.
• Tenant-Focused Scheduling minimises disruption during inspections and repairs.

First-Time Fix Philosophy

WTG’s roofing technicians are trained and equipped to resolve issues on the first visit wherever possible:

• Fully Equipped Service Vehicles with roofing materials and safety gear.
• Digital Access to Site History for accurate diagnostics and efficient repairs.
• Root Cause Analysis to prevent recurring leaks or failures.

Outcomes

• Reduced Reactive Roofing Issues through proactive inspections and maintenance.
• Improved Asset Longevity and reduced lifecycle costs.
• High Client Satisfaction thanks to transparency, reliability, and minimal tenant disruption.

Conclusion

Watertight Group’s partnership with Goodman demonstrates our expertise in strategic roofing asset management. By combining preventative care, lifecycle planning, and a first-time fix approach, WTG delivers measurable value and ensures Goodman’s properties remain secure, compliant, and operationally efficient.